Policies
Quality of Care
We are here to provide you with a complete veterinary service emphasizing excellence in patient care and customer service. In addition to a wide range of veterinary outpatient services, we are equipped to provide virtually all surgical and dental services to our clients' pets. We treat your pets as if they were our own and are committed to providing compassionate care for your animal companions.
State of the art equipment and medication enable the doctors to provide the highest quality diagnostics, anesthesia, surgery dental care and therapeutics. Our recent expansion and remodel in 2001 allowed us to add an ultrasound machine, a fiber optic endoscope, a dental radiograph machine, new intensive care and isolation wards, and more examination rooms. We have close working relationships with all the specialists and referral centers in our area, including the Veterinary School at the University of California at Davis. Often, we can have a specialist come to our clinic to perform the required procedures so that you pet can be cared for in familiar surroundings by those of us who know him/her the best.
Consultation
We are available for phone consultation in the evenings and on weekends if you have any questions or concerns that can't wait for regular office hours. If we feel your pet requires immediate attention, we will provide you with a referral to the emergency clinic that best suits your needs. If your pet clearly has an emergency after hours, please consult the yellow pages for the emergency clinic nearest you.
Location and Hours
We are located at 4347 Hazel Ave. in the Hazel Ridge Plaza on the southwest corner of Hazel Avenue and Winding Way in Fair Oaks, California.
From Hwy-50, take the Hazel Avenue exit North for about half a mile. See a Map
To schedule an appointment, please call 916-965-8200.
Our normal business hours are:
Monday, Wednesday, and Friday 8:00a.m. - 6:00p.m.
Tuesday and Thursday 8:00a.m. - 7:30p.m.
Saturday 8:00a.m. - 4:00p.m.
Payment Policy
Our fees are based on the type of service delivered. Since fees will vary depending on the type of treatment needed, we will provide you with an estimate of the probable cost of services before we begin treatment. We encourage you to discuss fees with us at any time. Payment at the time of service is expected. For your convenience, we accept cash, personal checks, VISA, Mastercard, and ATM/Debit.
"I think animal testing is a terrible idea; they get all nervous and give the wrong answers."
-Unknown
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